Returns & Refunds

RETURNS & EXCHANGE Nadeem Electric Store in offers customization based on customer’s requirements therefore, it does not offer return or exchange on purchased items. If any size issue arises from our end, kindly contact us on Nadeemelectricstore.pk@gmail.com within 3 days of delivery & our team will ensure taking necessary measures to fix the issue at the earliest. Please note that the product(s) must be packed properly as it was and must be returned in the same condition. Products cannot be exchanged/returned due to color issues as the colors may slightly vary due to monitors/screens or lightning effects. We only offer exchange if the product(s) has any kind of manufacturing defect upon receiving. Customers must contact us via email or call our customer service within 3 days of purchase & they will be required to send us images of the defected product(s). Our team will offer exchange after reviewing the images. REFUND POLICY Nadeem Electric in follows a ‘No Refund’ policy on purchased items. However, refunds can be made if the product runs out of stock or turns out to be defected. To complete your refund, you must provide a proof of purchase. Please note that returns and refund made in this regard shall take 7 days. If the customer opts for replacement, the product(s) will be dispatched after the replacement request has been approved & processed. Only regular priced item(s) may be refunded as per the policy but sale item(s) cannot be refunded. ORDER CANCELLATION Customers cannot cancel their order after confirmation. Once the order is shipped, you will receive a confirmation text with the tracking ID & the rider will call before delivering the product(s). Returns & Exchange policy applies after the order is shipped. Nadeem Electric in reserves the right to cancel the order based on the following conditions: - The item is out of stock. Price errors. False, incomplete or incorrect information. DELIVERY TIME Domestic shipping – Delivery time is 7-10 working days. International shipping – Delivery time is 10-15 working days. Please note that all orders are processed between Monday and Friday only. (Orders cannot be changed or cancelled after confirmation as they are processed immediately).